Here to help

Freshness guaranteed to your doorstep

Have questions about active delivery zones, same-day shipping cutoffs, or custom kitchen prep? Our team is ready to assist.

Reliable logistics

Cold-chain delivery schedules

100%

Insulated cold packs

2 PM

Same-day cutoff

7 Days

Active shipping

Common questions

Frequently asked questions

How does shipping work?

What is the cutoff?

We pack your grated coconut and cut vegetables in insulated liners with dry cold packs to maintain strict refrigeration throughout transit.

Orders placed before 2 PM local time are processed and shipped same-day. Orders after 2 PM ship the following morning.

Can I request custom cuts?

Where do you deliver?

We accommodate custom sizing or specific culinary prep requests. Use the contact form below to coordinate directly with our kitchen team.

We currently deliver to select metropolitan areas. Check your zip code at checkout or reach out to verify active coverage.

Get in touch

Kitchen support

Send us your custom prep requests, delivery questions, or subscription adjustments. Our culinary team responds within two hours.